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OFFICE MANAGER

Coordinate the administrative function of ICPS and provide secretarial support to the CEO and the ICPS management team to ensure the smooth running of operations.

Key Responsibilities:

• Welcome and appropriately direct clients or visitors to ensure the highest level of service.
• Receive and screen telephone calls, determine priorities, forward them to the relevant parties, and follow up on actions to ensure service efficiency.
• Manage the calendar of the CEO and the management team to ensure availability for all key meetings at the scheduled times.
• Organize and coordinate meetings, conferences, travel arrangements, business trips, and other related corporate events to ensure smooth execution.
• Provide full correspondence support, including routing of mail, preparation of reports and meeting minutes, and drafting of responses when required.
• Maintain office equipment and workspace to ensure a professional appearance and proper layout of the company (meeting rooms, offices, open spaces, waiting areas, kitchen, etc.).
• Act as the main point of contact for consultants, visitors, and external clients to deliver the highest level of customer service.
• Monitor monthly expenses against the budget and take appropriate measures to ensure cost-effective management..
• Coordinate all activities related to ICPS Board meetings, including members’ availability, travel arrangements, videoconferences, hotel bookings, and logistics.
• Manage all logistics for consultants, including accommodation arrangements, transport and onboarding assistance.
• Manage the work permit and visa application process to ensure timely approval and compliance with procedures.
• Assist in the planning and coordination of internal and external audits, ensuring timely preparation of documentation and support to auditors.
• Actively participate in the company’s Crisis Committee to support decision-making during emergencies.
• Serve as a member of the Safety, Health and Sustainability Committee to ensure compliance with occupational safety standards and promote employee well-being
• Manage relationships with the building landlord and service providers, coordinating maintenance, air-conditioning servicing, and other interventions.
• Supervise and manage the cleaning team, including scheduling, performance monitoring, and coordination with service providers.

Profile Requirements:
The ideal candidate will have:
• Holds a bachelor’s degree (Bac +3) in Business Administration, Management, or a related field.
• Has at least five years of experience in Administration or a similar role.
• Is fluent in French and English, both written and spoken.
• Demonstrates strong communication, leadership, and organizational skills.
• Is customer-oriented, proactive, and able to manage multiple priorities efficiently.
• Pays great attention to detail and maintains a high level of integrity and discretion.
• Adapts easily to changing priorities and remains professional under pressure.

Application Guidelines:
To Apply: Send your application letter and detailed CV to icps_recruitment@icps.mu
• Please ensure all required information is accurately filled in.
• The deadline for submission of the application is 31st October 2025.
• Incomplete applications will not be considered.

Location: 7th floor, The Docks 2, Caudan St, Port-Louis 11307

Note: The Management reserves the right not to make an appointment following this advertisement.